Shipping policy

Shipping Policy

1. Shipping Destinations

At this time, we deliver orders exclusively to addresses located within the United States and France.

Orders placed with shipping destinations outside these countries cannot be fulfilled and may be canceled automatically.

2. Order Preparation

After your payment has been successfully confirmed, orders are typically prepared and dispatched within 1–3 business days.

Please note that order processing takes place only on business days. Orders are not processed or shipped on weekends or public holidays. During promotional events or busy shopping periods, processing times may be slightly longer than usual.

3. Estimated Delivery

Following dispatch, most orders are expected to arrive within 7–9 business days.

Please be aware that delivery estimates are not guaranteed and may vary depending on your location, customs procedures, carrier operations, or other circumstances beyond our control.

4. Shipping Charges

Our shipping rates are as follows:

Free Shipping: Available for orders totaling $149.99 USD or more
Standard Shipping: $9.99 USD for orders under $149.99 USD

The applicable shipping cost will be calculated automatically and displayed during checkout before your payment is finalized.

5. Shipment Tracking

Once your package has been dispatched, you will receive a shipping confirmation email containing your tracking information.

You can use the provided tracking number to follow the progress of your shipment through the carrier's tracking service at any time.

6. Delivery Exceptions

While we strive to deliver every order within the estimated timeframe, unexpected delays may occasionally occur due to factors such as customs inspections, severe weather, transportation disruptions, or increased shipping volumes during holidays and peak seasons.

We appreciate your understanding that such delays are outside our direct control.